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The Cooperative's hours
of operation are 8:00 A.M. to 5:00 P.M., Monday through Friday.
Energy
Efficiency Information
Cooke
County Electric Cooperative has information on a Free
Weatherization Program through the Texoma Council of Governments
and Texas Department of Housing and Community Affairs to low
income homeowners or renters who qualify. The
weatherization program cuts energy loss in insulating, weather-stripping,
installing new windows, storm windows and doors and sealing
cracks and holes. They even repair or replace your
heating and/or cooling system. Contractors who specialize
in weatherizing homes can complete a house in as little as
two days, at no cost to you or little cost to the Landlord.
For
information about this program and other programs for schools
and organizations, home energy audits, and energy conservation,
please call Kathy Boone, Member Services at CCEC (940) 759-2211.
Average
Payment Plan
The
Cooke County Electric Cooperative Average Payment Plan is
available to qualifying residential members of the Cooperative
who desire to pay an average amount each month.
Your
average monthly payment will be determined monthly by averaging
the most recent 12 months of billing history, including the
current month's billing. Because this is a moving average,
your monthly bill will normally fluctuate slightly depending
on your history and current usage.
Terms
of this Billing Plan require all payments made on time. If
payments are not received by the due date, the plan will be
subject to termination. If the plan is terminated, all balances
are due and payable at time of termination.
CCEC's
Bank Draft Plan is strongly encouraged in conjunction with
this average billing plan.
Please
contact a CCEC Customer Service Representative at (940) 759-2211
to ask for a request form for average billing. They will be
glad to assist you.
Bank Drafting
CCEC's
Bank Draft Payment Plan lets you authorize us to draft your
checking or savings account for payment of your electric bill seven (7) days after the bill date.
That saves the hassle of delivering it in person or
mailing it - and ensures you'll never pay a 5% late fee.
To participate in our CCEC Bank Draft Payment Plan:
-
Complete
a Bank Draft Authorization form - click the application,
print and fill out, and return to the cooperative.
-
or
contact one of our Consumer Service Representatives
at (940) 759-2211 to have authorization information mailed
to you.
Your
statement will indicate "Draft Amount" on each monthly statement,
and the 2% discount will also be shown.
- Cycle 1, your account will be drafted around the 19th of
each month.
- Cycle 2, your account will be drafted around the 25th of
each month.
- Cycle 3, your account will be drafted around the 1st of
each month.
- Cycle 4, your account will be drafted around the 7th of
each month.
On-Line
Bill Pay
You
can make a payment or access account information with confidence
knowing that our secure socket layer software (SSL) is the
industry standard and among the best software available today
for secure commerce transactions. It encrypts all of
your personal information so that it can not be read as it
travels over the internet.
A $6.00 convenience fee will be charged
to each account for on-line bill pay. We also offer E-Check on-line and no fee is assessed.
Pay Bill On-Line
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